Reporting Cheating or a Breach of Community Rules
Hey there! While we want everyone to have fun, sometimes you need to report behavior that breaks our community rules. Here's how our reporting system works. Please note: Checkmate Live is currently in Alpha, and your feedback is helping to shape our workflow.
Tournament Reports:
Fast-tracked during the Fair Play review window for quick action.
Other Reports:
Handled based on the severity of the issue.
Careful Review:
All reports are reviewed by our Moderation and Fair Play teams.
For details, review our Fair Play Policy: Fair Play Policy
Head to your Profile > My Games.
Click "Review" for the specific game in question.
Hover over your opponent’s profile.
Hover over your opponent’s profile and click "Report"
Find the player through the Leaderboard, Tournaments, or Search.
Visit their Profile.
Click "Report Player."
Abusive or threatening remarks
Discriminatory or racist remarks
Doxxing
Sexual harassment
Unsportsmanlike behavior
Cheating
Game abandonment / stalling
Match-fixing
Rating manipulation
Smurfing
Suspected pre-arranged draw
Avatar / username issues
Spamming
Other concerns
Report Submission:
Your report goes straight to our team.
Prioritized Review:
Tournament Reports: Addressed promptly during the Fair Play review window to ensure competitive integrity.
Other Reports: Evaluated based on severity, with serious issues prioritized.
Investigation:
Our team analyzes game data from Sixth-i, platform logs, and any provided evidence to verify each report.
Actions (if confirmed):
Fair Play Score adjustments
Reward deductions
Tournament disqualification
ELO rating penalties
Account suspension or bans
For more information on Fair Play and reporting, visit our FAQs.
Report tournament issues right away.
Pick the most accurate category.
Only report when you’re sure.
False reports can affect your own account.
Q: How fast are tournament reports handled?
A: We review these during the Fair Play window to keep competition fair.
Q: What about regular reports?
A: We handle these based on severity—serious issues get priority.
Q: How do you investigate?
A: Our team analyzes game data from Sixth-i, platform logs, and submitted evidence.
Need to make a report? Just follow these steps, and we’ll take care of the rest. Your efforts make Checkmate Live a better, fairer place for everyone!
What Happens to Reports?
Tournament Reports:
Fast-tracked during the Fair Play review window for quick action.
Other Reports:
Handled based on the severity of the issue.
Careful Review:
All reports are reviewed by our Moderation and Fair Play teams.
For details, review our Fair Play Policy: Fair Play Policy
How to Make a Report
Found an Issue in Your Game?
Head to your Profile > My Games.
Click "Review" for the specific game in question.
Hover over your opponent’s profile.
Hover over your opponent’s profile and click "Report"
Spotted Something Else?
Find the player through the Leaderboard, Tournaments, or Search.
Visit their Profile.
Click "Report Player."
What Can I Report?
Abuse:
Abusive or threatening remarks
Discriminatory or racist remarks
Doxxing
Sexual harassment
Unsportsmanlike behavior
Fair Play:
Cheating
Game abandonment / stalling
Match-fixing
Rating manipulation
Smurfing
Suspected pre-arranged draw
Other:
Avatar / username issues
Spamming
Other concerns
What Happens Next?
Report Submission:
Your report goes straight to our team.
Prioritized Review:
Tournament Reports: Addressed promptly during the Fair Play review window to ensure competitive integrity.
Other Reports: Evaluated based on severity, with serious issues prioritized.
Investigation:
Our team analyzes game data from Sixth-i, platform logs, and any provided evidence to verify each report.
Actions (if confirmed):
Fair Play Score adjustments
Reward deductions
Tournament disqualification
ELO rating penalties
Account suspension or bans
For more information on Fair Play and reporting, visit our FAQs.
Tips for Good Reporting
Report tournament issues right away.
Pick the most accurate category.
Only report when you’re sure.
False reports can affect your own account.
Common Questions
Q: How fast are tournament reports handled?
A: We review these during the Fair Play window to keep competition fair.
Q: What about regular reports?
A: We handle these based on severity—serious issues get priority.
Q: How do you investigate?
A: Our team analyzes game data from Sixth-i, platform logs, and submitted evidence.
Thanks for Helping Keep Our Community Awesome! 💪
Need to make a report? Just follow these steps, and we’ll take care of the rest. Your efforts make Checkmate Live a better, fairer place for everyone!
Updated on: 23/11/2024
Thank you!